In May, E-Call came to the public after an accident in Niğde when a truck hit the Togg car from behind.
After the collision, the vehicle's security systems came into play and automatically called 112 Emergency Call Center and excluded the location information of the scene.
“The system calls help, even if the driver is not a phone”
The e-call system, which is now available in many new models, is automatically activated at the time of a serious accident. The driver or passengers are automatically activated without having to do something and transferring critical information about the moment of the accident within seconds.
In this way, health and rescue teams can intervene where and how seriously the incident can intervene in the fastest way by learning immediately.
112 Branch Manager for Emergency Call Centers and Technical Services Burak Kalpakçıoğlu said in a statement on how the system works that E-Call has been mandatory in Türkiye since 2018 with the change in legislation.
Kalpakçıoğlu emphasized that the driver can ask for help at the time of the accident without reaching the phone: “For the operation of the system, it is sufficient to press the sauce button in the vehicle or in the accident situation. The citizen does not have to call 112.” he said.
The team was instructed in the accident in Niğde when the driver received no response from the driver
With reference to the Togg accident in Niğde Kalpakçıoğlu, the truck hit the car after the accident after the system automatically called the call center, he said.
Kalpakçıoğlu “At the time of the accident, if the sensors in the vehicle perceive the collision, call 112'Dede hits e-call tables. Our operator hits the call and tries to understand whether there is an emergency. In general, you cannot get solid sound in injured situations.” he said.
In cases where the sound could not be recorded, the corresponding call to the help teams was directed, Kalpakçıoğlu said that after the accident in Niğde the same situation was experienced and the aid service was quickly delivered.
“Use the sauce key in every emergency”
The citizens who, in the event of an emergency, can ask for help in the event of an emergency when using the sauce key by expressing that Kalpakçıoğlu leads the operators in cases in which help is necessary, he said.
Kalpakçıoğlu said that the sensors in some vehicles can perceive critical situations such as loss of consciousness:
“If the sensors in the vehicle recognize that there is technical reversal in the vehicle via the vehicle computer, ie if the vehicle can recognize situations such as an accident status or the loss of consciousness in the vehicle, it achieves 112 emergency call center via the e-call module.”
Founded calls for test
With regard to unfounded calls, Kalpakçıoğlu said: “Our citizens press the key to try or test the system whether it works. He said.
Kalpakçıoğlu said that the e-call system is an important step in terms of intelligent transport technologies in Türkiye, and said: “We hope that our citizens do not live this situation and do not need any needs, but they will always run to 112 emergency calls.” he said.
In 6 months more than 134,000 calls were received
According to the data from the 112 emergency call service department, 134 thousand 238 calls were received on January 1, June 18, about the emergency search system for vehicles in Torkiye.
4 thousand 89 of these calls were recorded in cases and as a call. Due to a traffic accident, 2,000 470 were performed and 3,000 injured.
The total number of calls in question was included in the test calls made by the manufacturers and the wrong search, which were carried out on the basis of vehicle users who press the sauce button in their vehicles without knowing or noticing.
This year the provinces with the highest e-call cases were recorded as Istanbul, Ankara, Bursa, Izmir and Antalya, and the lowest provinces were seen as Çankırı, Hakkari, Muş, Bartın and Ardahan.
How does the e-call system work?
In the event of a serious collision, the opening of the airbag is activated in -s sensors (e.g. the airbag) and the system is automatically triggered. The system transfers GPS -based coordinates and other important data into the 112 emergency call center.
In this way, the driver or passengers can immediately learn the place of the accident, even if they have lost their rescue teams. The e -call, which can also be activated manually with the “sauce” button in the vehicle, can be used, for example, if a passenger requires medical emergency aid.
When the system is activated, the internal communication module in the vehicle calls for mobile phone network 112 and transfers the standard data package with the name Minimum data record (MSD) to the emergency call center.
This data package contains information such as the time of the accident, the GPS/GNSS -Base Coordinates of the vehicle, the location and vehicle identity. At the same time, this also opens the language communication channel in -Car system and enables the 112 -operator to speak to the content.
Application and technical infrastructure in Türkiye
The legal regulation that is necessary to make the EU call system mandatory was adopted on April 29, 2015 and must be equipped with the new type of passenger (M1) and Light Commercial (N1), which will be available in the member countries of the European Union from March 31, 2018.
In parallel to EU legislation, Türkiye has taken legal and technical steps to implement the e-call system at the national level.
The Information and Communication Technologies Authority (BTK) also brought in regulations for mobile phone network operators in order to continuously broken the e-call search with the decision of January 22, 2018.
It was guaranteed that e-call calls in Türkiye are associated with 112 under all circumstances without interruption.
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